The following programs can be delivered as 60 to 90 minute breakout or plenary sessions, or as half-day through multi-day workshops and seminars.  Please use all session descriptions as guidelines only.   Session content (and titles) will be tailored to the needs of the intended audience.

>Click here for Sales

>Click here for Communication

>Click here for Technology / Internet

>Click here for Leadership

    

l    Sales

  • Everybody Sells

How to Master the Art of Influence

  • The Art of Making Rain

Sales Skills for Business Professionals

  • Selling With Technology

Web, Email, Telephone and Laptop

  • Sales Mastery

Sales Skills for the Experienced Sales Professional

  • Skills for Sales Success

The CPSA Certified Sales Program

  • Skills for Sales Management

The CPSA Certified Sales Mgmt Program

l Communication

  • Achieving Excellence in Communication

  • Customer Care

The Art and Science of Customer Satisfaction and Retention

  • Tele-Care

Delivering Great Customer Service by Telephone

  • Powerful Presentation Skills

l Technology / Internet

  • Taming Technology

    50+ Tips to Improve Your Skill and Effectiveness With Today’s Office Technology

  • Untangling the Web

    How to Master Email, Mailing Lists, Browsing and Searching

  • Surfing for Profit

    How to Use the Net as a Business Tool and Tap its Powerful Resources

  • Blueprints for a Winning Website

    How to Build a Powerful and Profitable Web Presence

  • Working the Web

    How to Use the Internet as a Sales and Marketing Tool

 

l Leadership

 
  • The Coaching Advantage

    How to Get the Best Out of Your People

  • Teambuilding

  • Achieving Results Through Better Time and Stress Management


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